Legal notice

The website www.tartaricacid.com (hereinafter, the “Website”) is owned by COMERCIAL QUIMICA SARASA, S.L. (hereinafter, the “COMPANY”), with registered address at Ctra. Estremera, km 2.5 – 28597 Madrid, Spain, and tax identification number CIF B17365750. Registered in the Mercantile Registry of Madrid, Volume 11528 – Folio 147 – Section 8 – Sheet No. M-181014, 2nd Entry.

The COMPANY welcomes you and invites you to carefully read these General Conditions of Use of this Website (hereinafter, the “General Conditions of Use”), which describe the terms and conditions applicable to your browsing of the Website, in accordance with applicable Spanish legislation. As the COMPANY may modify these Conditions of Use in the future, we recommend that you review them periodically in order to remain duly informed of any changes made.

In order to ensure that the use of the Website complies with criteria of transparency, clarity and simplicity, the COMPANY informs the User that any suggestions, questions or queries regarding these General Conditions of Use will be received and addressed by contacting the COMPANY via the following email address: coquisa@tartaricacid.com

1. Purpose

The COMPANY provides the content and services available on the Website, subject to these General Conditions of Use as well as the policy regarding the processing of personal data (hereinafter, the “Data Protection Policy”). Access to this Website or its use in any form grants you the status of “User” and implies full and unreserved acceptance of each and every one of these General Conditions of Use, while the COMPANY reserves the right to modify them at any time. Consequently, it shall be the responsibility of every User to carefully read the General Conditions of Use in force on each occasion they access this Website, and if the User does not agree with any of the provisions herein, they must refrain from using this Website.

Likewise, the User is hereby informed that specific conditions may occasionally be established for the use of specific content and/or services on the Website, and the use of such content or services shall imply acceptance of the specific conditions stated therein.

2. Services

Through the Website, the COMPANY offers Users the possibility of accessing: information about the company, its contact details, its products and services, its rates, its commercial offers, its location, a contact section for making enquiries by providing personal data, and links to access social media (hereinafter, the “Services”).

3. Privacy and Data Processing

The COMPANY processes your personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation). Information regarding your personal data, pursuant to Article 13, Section 2 of the aforementioned Regulation, may be consulted in our contact section.

4. Industrial and Intellectual Property

The User acknowledges and accepts that all content displayed on the Website, and in particular designs, texts, images, logos, icons, buttons, software, trade names, trademarks, or any other signs capable of industrial and/or commercial use, are subject to Intellectual Property rights, and that all trademarks, trade names or distinctive signs, all industrial and intellectual property rights over the content and/or any other elements inserted on the page, are the exclusive property of the COMPANY and/or third parties, who have the exclusive right to use them in economic transactions.

Therefore, the User agrees not to reproduce, copy, distribute, make available or otherwise publicly communicate, transform or modify such content, holding the COMPANY harmless from any claims arising from breach of such obligations. In no event shall access to the Website imply any waiver, transfer, licence or total or partial assignment of such rights, unless expressly stated otherwise.

These General Conditions of Use of the Website do not grant Users any rights of use, alteration, exploitation, reproduction, distribution or public communication of the Website and/or its Content other than those expressly provided herein. Any other use or exploitation of any rights shall be subject to the prior and express authorisation specifically granted for that purpose by the COMPANY or the third-party holder of the affected rights.

The content, texts, photographs, designs, logos, images, computer programs, source codes and, in general, any intellectual creation existing on this site, as well as the site itself as a whole, as a multimedia artistic work, are protected as copyright by intellectual property legislation. The COMPANY owns the elements comprising the graphic design of the Website, the menus, navigation buttons, HTML code, texts, images, textures, graphics and any other content on the Website or, in any case, has the corresponding authorisation for the use of such elements.

The content available on the Website may not be reproduced, in whole or in part, transmitted or recorded by any information retrieval system, in any form or by any means, unless prior written authorisation has been obtained from the aforementioned entity.

Likewise, it is prohibited to remove, circumvent and/or manipulate the copyright notice as well as the technical protection devices or any information mechanisms that may be contained in the content. The User of this Website undertakes to respect the rights set forth herein and to refrain from any action that may harm them, and in any case the COMPANY reserves the right to exercise any legal means or actions available to it in defence of its legitimate intellectual and industrial property rights.

5. Obligations and Responsibilities of the Website User

The User undertakes to make proper and lawful use of the Website as well as of the content and services, in accordance with the legislation applicable at any given time, these General Conditions of Use, generally accepted morality and good customs, and public order.

The User must provide themselves with all the technical means and requirements necessary to access the Website.

The User must provide truthful information when completing forms on the Website with personal data and keep such data updated at all times so that it reflects the User’s real situation at any given moment. The User shall be solely responsible for any false or inaccurate statements made and for any damage caused to the COMPANY or third parties as a result of the information provided.

Furthermore, the User must refrain from making unauthorised or fraudulent use of the Website and/or its content for unlawful purposes; accessing or attempting to access restricted resources or areas of the Website without fulfilling the required conditions; causing damage to the physical or logical systems of the Website, its suppliers or third parties; introducing or spreading computer viruses or any other systems likely to cause damage; attempting to access, use and/or manipulate the data of the COMPANY, third-party suppliers and other users; reproducing, copying, distributing, transforming or modifying the content without authorisation; removing or manipulating notices relating to intellectual or industrial property rights; obtaining or attempting to obtain the content by means or procedures other than those made available for this purpose; or transmitting any information or material that is unlawful, offensive, discriminatory, harmful, defamatory, violent, contrary to morality, public order, or that interferes with the normal operation of the Website.

If a password is provided to access some of the services and/or contents of the Website, the User undertakes to use it diligently and to keep it secret at all times. Consequently, the User shall be responsible for its proper custody and confidentiality and undertakes not to transfer it to third parties, whether temporarily or permanently, nor to allow access to said services and/or content by unauthorised persons.

If the User negligently or wilfully breaches any of the obligations established in these General Conditions of Use, they shall be liable for all damages that may arise for the COMPANY as a result of such breach.

6. Liabilities

The COMPANY does not guarantee continuous access, nor the correct display, download or usefulness of the elements and information contained on the pages of the Website, which may be prevented, hindered or interrupted by factors or circumstances beyond its control.

The COMPANY shall not be responsible for any decisions that may be taken as a result of access to the content or information offered.

The COMPANY may interrupt the service or immediately terminate the relationship with the User if it detects that any use of its Website or any of the services offered therein is contrary to these General Conditions of Use.

The COMPANY shall not be liable for damages, losses, claims or expenses arising from the use of the Website. It shall only be responsible for removing, as soon as possible, any content that may cause such damage, provided that it is notified of this.

In particular, it shall not be liable for damages that may arise from interference, interruptions, failures, omissions, delays, unlawful intrusions through malicious software, improper or inappropriate use of the Website, or security and browsing errors caused by a malfunction of the browser or by the use of outdated versions of it.

The COMPANY excludes any liability for damages of any kind that may be due to misuse of freely available services by Users of the Website. Likewise, the COMPANY is exempt from any liability for the content and information that may be received as a result of data collection forms, these being solely intended for the provision of consultation and enquiry services.

You shall defend, indemnify and hold the COMPANY harmless against any damages arising from claims, actions or demands of third parties as a consequence of your access to or use of the Website.

7. Hyperlinks

The User undertakes not to reproduce in any way, not even by means of a hyperlink, the Website of the COMPANY, nor any of its contents, except with the express written authorisation of the COMPANY.

The Website of the COMPANY includes links to other websites managed by third parties in order to facilitate User access to information from collaborating companies and/or sponsors. Accordingly, the COMPANY is not responsible for the content of such websites, nor does it assume a position of guarantor and/or provider of the services and/or information that may be offered to third parties through such third-party links.

The User is granted a limited, revocable and non-exclusive right to create links to the main page of the Website exclusively for private and non-commercial use, provided that such links do not misrepresent the relationship with the COMPANY or include unlawful, offensive or inappropriate content. The COMPANY may request, at any time, that any link to the Website be removed, after which it must be removed immediately.

8. Cookies

PHPSESSID – This cookie is native to PHP and allows the Website to store serialised state data. On this Website it is used to establish user sessions by passing state data through a temporary cookie, also known as a session cookie. The PHPSESSID cookie has no set expiry date, as it disappears when the Website is closed.

9. Duration and termination

The provision of the service of this Website and the other services is, in principle, of indefinite duration. However, the COMPANY may terminate or suspend any of the portal services. Whenever possible, the COMPANY shall announce the termination or suspension of the specific service.

10. Representations and warranties

In general, the content and services offered on the Website are for information purposes only. Consequently, in offering them, the COMPANY does not grant any warranty or representation in relation to the content and services offered on the Website, except to the extent that such representations and warranties cannot be excluded by law.

11. Force majeure

The COMPANY shall not be liable in the event of impossibility to provide service if this is due to prolonged interruptions in electricity supply, telecommunications lines, social conflicts, strikes, rebellion, explosions, floods, acts and omissions of the Government, and in general all cases of force majeure or unforeseen circumstances.

12. Dispute resolution. Applicable law and jurisdiction

These General Conditions of Use, as well as the use of the Website, shall be governed by Spanish law. Any dispute shall be submitted to the courts of Zaragoza.

Should any provision of these General Conditions of Use be unenforceable or void under applicable law or as a result of a judicial or administrative decision, such unenforceability or invalidity shall not render these General Conditions of Use unenforceable or void as a whole. In such cases, the COMPANY shall proceed to amend or replace such provision with another that is valid and enforceable and that, as far as possible, achieves the objective and intent reflected in the original provision.